During your first visit, a member of the STO team will provide you with a tour of our office, as well as an introduction to our team. We will take complete diagnostic records to determine the best course of your treatment. These records typically include a medical & dental history, photos, radiographs, a clinical examination, and a 3D digital scan of the mouth as appropriate. This information is used by our team of doctors to develop a custom treatment plan that is best suited for your individual case.
All our doctors are registered orthodontic specialists. After our doctors have examined your diagnostic records, our team will discuss every aspect of your treatment with you in detail, including:
- How long will my treatment take?
- How much will my treatment cost and how do the interest-free customized payment plans work?
- What are my treatment options? Am I a good candidate for orthodontic treatment with Invisalign or Braces?
Our doctors will also be available to personally answer any other treatment questions you may have during the clinical examination. A simulated outcome of your new smile can also be provided to give you an idea of what to expect at the end of your treatment. Please expect to stay with us for up to fifty minutes during this process.
Some families even decide to take advantage of reducing multiple visits by starting treatment on the same day. We recognize that life can be busy, and each family is different, and STO aims to offer the most convenience for you and your family.
The initial appointment to place your appliances (braces, Invisalign, expanders, etc.) usually takes 1 to 2 hours. You will then see us at regular intervals for an adjustment roughly every 2 to 3 months, which takes approximately 15 to 30 minutes. Patients are seen by appointment only. We make every effort to be on time for our patients and we ask that you extend the same courtesy to us. If you are unable to attend an appointment or are running late, please let us know.
Payment & Office Policies
STO Orthodontists aims to provide you with affordable, high-quality orthodontic treatment and excellent service. To this end, we offer a variety of payment options to meet your needs. For your convenience, we accept an initial down payment by Visa, MasterCard, American Express, Interac, and online payments. Moving forward, please ask us about our interest-free extended payment plans with preauthorized debit. Many patients have orthodontic benefits as part of their dental plan. Orthodontic insurance generally differs from regular dental insurance in that each insured individual usually has a lifetime maximum benefit for orthodontic services. Policies do vary and we will be glad to assist you in determining your coverage.